Terms & Conditions

AVARTEK - TERMS AND CONDITIONS OF SALE AND RETURN POLICY

These terms and conditions apply to the use of this website at www.avartek.co.uk. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

All orders are accepted and executed on the understanding that the Purchaser is bound by the following conditions of sale, which shall constitute a binding contract, except where specifically varied in writing. In the event of the customer’s order containing conditions contrary to these conditions of sale they are not accepted without written consent from the Company. The word "Company" in the following clauses means AVARTEK Limited. The phrase "our web site" refers to www.avartek.co.uk

1. INTRODUCTION

1.1 You will be able to access most areas of this website without registering your details with us. Certain areas of this website are only open to you if you place an order.

1.2 We may revise these terms and conditions at any time by updating this posting. You should check this website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this website.

 

2. CONTRACT

2.1 You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

2.2 Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email. When we dispatch the order the purchase contract will be made and you will be charged, unless we have notified you that we do not accept your order, or you have cancelled your order.

2.3 We may refuse to accept an order if:

(a) Goods are not available.

(b) We cannot obtain authorisation for your payment.

(c) There has been a pricing or product description error.

(d) You do not meet any eligibility criteria set out in our terms and conditions.

 

3. PAYMENT & SECURITY

3.1 Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.

3.2 Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

3.3 Sage Pay uses a range of secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

3.4 Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

3.5 Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

3.6 In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL. When purchasing via our website, you can be sure that you are completely protected.

 

3. DEFINITIONS

3.1 Welcome to the AVARTEK website. Please read our terms and conditions of business carefully, these terms govern your use of our Website. By using this site and/or placing an order, you are agreeing to the terms we have itemised below.

3.2 These terms and conditions apply to all contracts entered between AVARTEK (“GW”) and its customers.

 

4. TRADEMARK AND COPYRIGHT

4.1 This site is owned and operated by AVARTEK. The material contained on this Website, including all design, text, graphics, selection and arrangement of content and all other information on this site are copyright to AVARTEK or its licensees, content providers or technology providers.

4.2 All rights reserved. Permission is granted to copy, print and distribute in hard copy sections of this site for the purpose of browsing and shopping or for placing an order at www.avartek.co.uk

4.3 Any unauthorised use of the material (especially forwarding prices to our competitors) on this site without the prior permission of www.avartek.co.uk is a violation of copyright, trademark and other applicable laws and immediate litigation will follow.

4.4 GW respects all relevant trademarks, which are marked accordingly.

 

5. QUOTES AND ORDERING

5.1 Discount codes cannot be applied to existing deals such as bundles or promotional offers.

5.2 Discount code usage is applied at the sole discretion of AVARTEK.

5.3 Please note that colour samples shown may not exactly match the colours on the actual products. Please contact us if you have any enquiries.

 

6. PRICE AND PAYMENT

6.1 The price payable for the goods you order is as set out on our website at the time you place your order or, plus any charges for carriage as set out in the order form. We reserve the right to change the price of goods, due to market conditions but we will confirm the prevailing price with you before accepting your order. We are not obliged to accept your order for such goods and may decline it or limit the order quantity.

6.2 Occasionally an error may occur with our system and goods may be incorrectly under-priced, in which circumstances we will not be obliged to supply the goods at the incorrect price.

6.3 If you are an account customer, payment shall be made in full within 30 days of invoice. Time shall be of the essence for payment. We may revoke credit if you fail to make payment when due. If the payment has not been made by the last day of month following delivery then interest shall accrue thereon at the rate of 8% per annum from the date of invoice until receipt by us of the full amount (including any accrued interest) whether before or after judgment, together with any reasonable legal or other recovery costs.

6.4 Subject to clause 4.3, we must receive payment for the whole of the price of the goods you order, and any applicable charges for carriage and insurance, before your order can be accepted unless we have agreed otherwise in advance in writing.

6.5 Title or ownership in the goods supplied by AVARTEK to the customer shall not pass to the customer until such time as full payment has been made, full payment being the receipt of cleared funds in respect of the whole order relating to the goods supplied.

 

7. DELIVERY

7.1 Every effort will be made to deliver goods on time, but no responsibility can be accepted for late or non-delivery.

Any time or date stated for delivery is given and intended as an estimate only and AVARTEK shall not be liable for any loss or damage whatsoever resulting from any delay in delivery howsoever arising.

7.2 AVARTEK shall be entitled to make partial deliveries or deliveries by instalments and all the provisions of these terms shall apply to such deliveries.

7.3 Signature of the company's delivery note by any employee, representative or agent of the purchaser shall be conclusive proof of delivery.

7.4 Upon delivery of the goods to you, the goods shall be at your risk. All goods should be checked upon delivery, and we require any discrepancies to be reported within 24 hours.

 

8. RETURNS, CANCELLATIONS & REFUNDS

8.1 If you wish to cancel your order:

 

(a) You can notify us by email at orders@avartek.co.uk before we have dispatched the goods to you.

(b) Where goods have already been dispatched to you, you can return the goods you have ordered from us within 14 days of receipt for a refund or exchange. The costs of posting and returning the goods shall be borne by you.

8.2 Upon receipt and inspection of the goods we will give you a full refund of the amount paid (excluding postage costs) or an exchange credit as required.

8.3 The rights to return the goods to us will not apply in the following circumstances: -

(a) In the event that the product has been used.

(b) In the event that the goods are not returned in the original packaging in a resalable condition.

8.4 AVARTEK points out that whether it accepts a return of goods is entirely at its own discretion excepting where the return of goods is as a result of the failure on the part of AVARTEK to supply the relevant goods in accordance with the order.

8.5 If you are returning goods for any other reason than they are faulty, items must be returned within 14 days of delivery for a refund. The items must be received by us in unopened and in a saleable condition.

 

9. USE OF AVARTEK WEBSITE

9.1 The information on this website is intended as information only and should never be used as a substitute for legal or professional advice. We cannot guarantee that the information is in date nor comply with individual circumstances. If you have any doubts about information on this site, then please do not hesitate to contact AVARTEK and speak to a member of staff direct.

9.2 AVARTEK cannot accept any responsibility for the consequences of any errors or omissions. Any reliance you place on information found on this site or linked to on other websites will be at your own risk. AVARTEK, its agents and employees, are not liable for any losses or damages arising from your use of this site.

9.3 All links out of this website are checked on submission and on a regular basis and are only included to enhance the information we provide. However, their websites are not under our control and AVARTEK are therefore not responsible for the content, information, services or products provided by these companies. Should you have any issues with the content of the sites we link to then please contact us so we can review these links and act accordingly.

9.4 This website does not endorse or favour any specific commercial product or business. Non-government sites linked to from this website are present only because they may be useful additions to the information we provide. A link to a third-party website does not imply endorsement; use your own business judgement to decide whether the information or service on that website is suitable for your needs. If a website is not linked to, this does not mean or imply that it is unsatisfactory. The linked websites are regularly reviewed in the light of customer usage and feedback.

9.5 We make every effort to check and test this website during production. However, we would advise you to run an anti-virus program on anything you download from the Internet. We cannot accept any responsibility for any damage to your computer system or loss of data caused by using this website.

9.6 While we endeavour to ensure that this website is normally operational 24 hours a day, we will not be liable if for any reason this website is unavailable at any time or for any period.

9.7 Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

 

10. REGISTRATION

10.1 Each registration is for a single user only. We do not permit you to share your username and password with any other person.

10.2 Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

10.3 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.

11. GOVERNING LAW AND JURISDICTION

11.1 This website and the use of it is governed by English law and English courts shall have exclusive jurisdiction over any disputes connected to this website.